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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mister Star Quality

August 14, 2024

5  out of  5
rating by Mister Star Quality
"Simply the best along with the best customer service. Krista is an Angel! Love her to pieces!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Krista truly is amazing, and we're lucky to have her. We appreciate your trust in us and look forward to continuing to serve you!"
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Steve Dale

August 3, 2024

5  out of  5
rating by Steve Dale
"Isla and State Farm were life savers. My wife and I were paying way too much for our Auto coverage and they brought a policy with same coverages that saved us $61 per month! Thanks so much Isla for your quick response and efficient Professionalism."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Isla and the team could help you save on your auto coverage while maintaining the same level of protection. Providing quick, efficient, and professional service is our top priority, and we're glad we could make a difference for you and your wife. If you ever need anything else, we're here to help!"
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Korush Shahvirdi

July 26, 2024

1  out of  5
rating by Korush Shahvirdi
"They overcharge everyone the worst customer service ever."
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Hannah

July 26, 2024

1  out of  5
rating by Hannah
"The worst insurance office every they scammed me and my friends."
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Odin

July 26, 2024

1  out of  5
rating by Odin
"The worst insurance office ever they scam their client over charge and worst customer service if you don’t want to get scammed find a different insurance office."
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KD Anderson

June 28, 2024

5  out of  5
rating by KD Anderson
"Krista M Worthington of Justin McCain State Farm was GOD sent. In 2023 I used Allstate for my car insurance. December 2023, I wanted to spend the month with my daughter, (who lived in a different state and was kicking Cancer in the but). However, since I am a senior, living on a fixed income, I couldn't pay for my plane ticket and car insurance. So, since the December payment was the last payment on my six-month car insurance policy, I asked if I could move the payment to the next month. Well, Allstate said "NO, you haven't been with us long enough, and you car insurance will cancel on December 26, 2023". My daughter paid my car insurance so that I would be able to spend the holidays with her. So, in January, I switched to State Farm. Fast forward to June 2024, this month I experienced financial difficulties and at the beginning of June let State Farm know my difficulties and that I would try to get the payment in before my insurance cancelled on June 26th. On June 25th before I could call State Farm, Krista M Worthington called me and said they had a program that could help me keep my insurance and allow me to catch up on my payments and my car insurance would not cancel. So, in my honest opinion, I feel that Allstate does not live up to their slogan, "YOU'RE IN GOOD HANDS WITH ALLSTATE" so I would dump ALLSTATE and come to STATE FARM because STATE FARM "GOT YOUR BACK!" I know that is not their slogan, however, I feel that I AM actually in good hands with STATE FARM because they care about people instead of caring about money like ALLSTATE."
We responded:
"Thank you so much for taking the time to share your experience with us! We are deeply touched by your story and are glad to have been able to assist you during a challenging time. Your feedback highlights the dedication and compassion Krista and our State Farm team strive to provide to all our customers. We understand the importance of being there for our customers, especially when they need it the most. Thank you for your kind words. We are honored to have your trust and will continue to work hard to provide you with the support and service you deserve."
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Tyrone Thomason

May 30, 2024

5  out of  5
rating by Tyrone Thomason
"Insurance are great but there a guy named Jacob that really looks out for ya when it come to customers service."
We responded:
"Thanks for the awesome review, Tyrone! I'm thrilled to hear you have had a positive experience working with Jacob. If there is anything else we can help you with, please let us know. We are happy to help! "
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Susan

May 24, 2024

5  out of  5
rating by Susan
"My experience with Jesse Dyer in getting a quote and securing new auto insurance was the best insurance experience I have ever had. Jesse was extremely helpful through the surprisingly easy and quick process!"
We responded:
"Thank you for sharing your positive experience with Jesse! We're thrilled to hear that securing new auto insurance was quick and easy for you. We'll make sure to pass along your kind words to Jesse."
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Devon

April 29, 2024

5  out of  5
rating by Devon
"Justin McCain personally is a good dude."
We responded:
"Thanks for the review, Devon! We appreciate you. "
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Devon

April 29, 2024

5  out of  5
rating by Devon
"Justin McCain is a good dude."
We responded:
"Thank you for the review! Happy to have been of assistance. "
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Mason Pittman

April 11, 2024

5  out of  5
rating by Mason Pittman
"I very rarely leave reviews and even more rare do I trust someone. Ben Dale if I could leave this gentleman 50 stars I would! He is very professional and wonderful with customers and an even better friend! If there is anyone looking or even thinking about a new insurance company I would 10/10 reccommend Ben Dale. He will treat you like family and make sure every last one of your questions and needs are answered and met! I cannot thank you enough Ben! You are phenomenal!"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Ben. Delivering exceptional service and building lasting relationships is our top priority. We truly appreciate your recommendation and look forward to continuing to serve you like family. Thank you for choosing us!"
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aaron dunford

April 10, 2024

5  out of  5
rating by aaron dunford
"Great agent. Handled all our needs. Listen and didn’t over sell. Top notch."
We responded:
"Thanks for the great feedback, Aaron! I'm glad to hear you've had a positive experience working with our State Farm team. If there is anything else we can help you with, please let us know. "
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S J Jones

April 10, 2024

5  out of  5
rating by S J Jones
"Justin and Ben provide such phenomenal service. The effort they display on ensuring the needs for my family are met is second to none. Insurance can be tricky to navigate for the right coverages. The explanations they presented helped me understand as to make the most informed decisions possible. Team keep up the great work!!!!!!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you're satisfied with the service they provide. We're dedicated to ensuring your family's needs are met and are delighted that our explanations helped you make informed decisions. We truly appreciate your feedback and support!"
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Sarah McLain

April 10, 2024

5  out of  5
rating by Sarah McLain
"Ben Dale is the best! He’s knowledgeable, trustworthy, and genuinely cares. He’s great to work with and will be sure to help you get the best coverage/policy possible!"
We responded:
"Sarah, thank you for the wonderful review! I'm so glad to hear you have had a positive experience working with Ben. If there is anything else he or I can help you with, please let us know. We are here for you! "
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Andy Mroczka (mreuro)

April 9, 2024

5  out of  5
rating by Andy Mroczka (mreuro)
"Thank you for all the help! You guys are the best!"
We responded:
"Thanks for taking the time to leave us a review! It was our pleasure assisting with your insurance needs."
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nina thomas

April 9, 2024

5  out of  5
rating by nina thomas
"Ben Dale was exceptionally great answering all my questions and handling my concerns. Everything was clear , all my worries gone! A big thank you to Ben for handling my insurance needs ."
We responded:
"Nina, thank you so much for the great review highlighting Ben and his hard work! I'm glad to hear he was able to answer your questions and make you feel good about your coverage. If there is anything else we can help you with, please let us know. We are happy to help! "
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Brent Moseley

April 9, 2024

5  out of  5
rating by Brent Moseley
"There's no one I would trust more with my insurance needs than Ben Dale. He's professional, courteous, and always goes the extra mile."
We responded:
"Thank you for the review! I'll be sure to pass your feedback along to Ben. We appreciate the support. "
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Robert Rodden

April 4, 2024

5  out of  5
rating by Robert Rodden
"You always want an agent you can trust. Ben Dale takes a sincere interest in those he serves, and with a strong Christian compass."
We responded:
"Thank you for the review, Robert! I'll be sure to pass your feedback along to Ben. We look forward to continuing to be your choice for insurance. "
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Jeannie

April 3, 2024

5  out of  5
rating by Jeannie
"A great team! Especially Ben! He’ll definitely go the extra mile to help you find the best coverage/best price!!"
We responded:
"Thanks for the great feedback, Jeannie! I'm glad to hear you've had a positive experience working with Ben to get coverage. If there's anything else he or I can help you with, please let us know. "
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Camille Dale

April 3, 2024

5  out of  5
rating by Camille Dale
"Ben Dale is an excellent employee. Very helpful and kind."
We responded:
"Thanks for the kind feedback, Camille! We will be sure to pass it along to Ben. If there is anything else he or I can assist you with, please let us know! We are happy to help! "
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Heather Forbes

April 2, 2024

5  out of  5
rating by Heather Forbes
"As a young (ignorant) adult, I highly recommend Justin McCain StateFarm, especially Ben Dale- he was extremely helpful!! He made sure that all of my questions were answered and that I felt good about the policy I decided on- the patience this guy had was unreal. This being my first time going through this process on my own, he made me feel at ease and was so transparent about everything. Not only did he bring up things I didn’t even know to ask, he made sure that I understood what it all meant- the mark of a trustworthy man. Definitely call Ben if you’re thinking about finding a new policy!!"
We responded:
"Heather, thank you so much for the wonderful review! I'm thrilled to hear Ben provided you with a positive experience by answering all of your questions and explaining the coverage process to you. If there is anything else we can help you with, please let us know. We are happy to help! "
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Matt & Jeri Byrnes

April 1, 2024

5  out of  5
rating by Matt & Jeri Byrnes
"Ben is a great agent. Super helpful and friendly. And has solutions for all of our insurance needs."
We responded:
"Thank you for the wonderful review! I'm happy to hear you have had a great experience working with Ben to get the coverage you need. If there's anything else we can assist you with, please let us know. We are happy to help! "
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Chris Mize

April 1, 2024

5  out of  5
rating by Chris Mize
"Best agent I've had. Would highly recommend Ben Dale. 👌 He is always professional and timely with any and all matters, thank again Ben."
We responded:
"Thanks for the wonderful review, Chris! I'm glad to hear you have experienced great service while working with Ben. If there is anything else he or I can assist you with, please let us know. We are happy to help! "
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Andrew Salloum

April 1, 2024

5  out of  5
rating by Andrew Salloum
"Ben Dale was extremely helpful and thorough. He offered me a better rate and coverage than what I had. Definitely recommend Ben to anyone looking for coverage"
We responded:
"Thanks for the great feedback, Andrew! I'm glad to hear Ben was able to get you set up with coverage and save while doing so. If there is anything else we can help you with, let us know! "
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Michael Johnson

March 28, 2024

5  out of  5
rating by Michael Johnson
"Working with Ben Dale has been great. He takes the time to understand your needs and provides great recommendations."
We responded:
"Thanks for the great feedback, Michael! I'm glad to hear you have had a wonderful experience working with Ben. If there is anything else he or I can assist you with, let us know. "